Following her promotion to UK Head of Customer Services in 2021, Stacey has successfully integrated customer service and order management teams at Building Adhesives Ltd in Stoke-on-Trent and ARDEX UK in Haverhill, while facing major raw materials shortages, COVID restrictions and force majeures. Despite these challenging conditions, she has helped deliver record orders for customers as well as ensuring end-users are supported with technical and product enquiries now fed into a joint team.
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