BAL’s team of Product Support Technicians (PSTs) have been named as one of the top-10 best flooring products or services in the UK following a public vote.
BAL PSTs were one of 50 products and services shortlisted for the Tomorrow’s Contract Floors Awards 2017 after being nominated for the awards by readers of the magazine. It is the only product or service from the tiling industry that has made the Top-10.
Founded more than 20 years ago by the market leaders for full tiling solutions, the PST concept is an integral focus of the many support services BAL provides to tilers, contractors and distributors. The nationwide team provides on-site consultancy and training, resolving any issues found prior to or during tiling work, as well as advice online and on the phone. They have many years of tiling experience between them and are highly regarded throughout the industry for their technical expertise.
The BAL PST service is completely free and available across the UK for tiling professionals. It is also one of the many support services available to members of BAL’s new partnership programme – YOU+BAL.
Alex Underwood, head of marketing at BAL, says: “To be named in the Top-10 is a fantastic recognition of the outstanding service that our product support technicians provide to our partners – whether tilers, contractors, or distributors. The shortlist and voting process is completely independent and based on reader’s votes and therefore highlights the benefit that the readers truly recognise from this service. Many congratulations to our fantastic team out there on the road.”
